FAQ
You can easily delete your credit card. Just tap on the card, you will be presented with an option to delete the card.
Mon, 18 May, 2020 at 8:58 PM
No. You can not transfer money to a bank account outside India.
Fri, 7 Aug, 2020 at 11:38 AM
No. You can not use the same account on multiple devices for security reasons.
Fri, 7 Aug, 2020 at 11:38 AM
Yes. We do have a Net Banking option. But, it’s not recommended as Net Banking does not have any interest free credit. Whereas you can use free credit on a ...
Fri, 7 Aug, 2020 at 11:38 AM
In case, where the payment was unsuccessful but money deducted from the credit card, you will get a refund as per auto reversal process from your credit car...
Fri, 7 Aug, 2020 at 11:39 AM
You have to upload the correct document at the specified field during KYC. If you upload an incorrect document, you will get this error message. Please reup...
Tue, 27 Jul, 2021 at 7:49 PM
It means the name on the uploaded document does not match the name used while signing up with PayMate. Please reupload a correct document which has your reg...
Tue, 3 Aug, 2021 at 12:48 PM
It means your PAN number does not exist. Please re-upload a legitimate, valid PAN card.
Tue, 27 Jul, 2021 at 7:50 PM
It means the business name on the document does not match the Business name used while registering with PayMate App. Please re-upload the correct Business P...
Tue, 27 Jul, 2021 at 7:52 PM
It means the CIN number entered by you is invalid. Please re-enter the correct CIN.
Tue, 27 Jul, 2021 at 7:53 PM