Biller registration is required before proceeding with bill payments. All the utility bill payment categories will be displayed on the Bill Payments screen.
Click on the category of biller to start with the registration process. Eg. Electricity. On selection of a category, you will be displayed both bulk and single registration of biller options. On bulk registration, users are required to upload details of the billers in the sample template made available under the Upload a file field.
Under Single Registration, the form requests for details related to the biller. Fill up the form and click on Register to complete biller registration and proceed with the approval process.
On completion of registration, the user is redirected to Bill Payments Page along with a success toast message on top indicating the biller is booked for approval.
Approver is notified on the new biller registration and is request to approve the biller from Manage Billers under Bill Payments of Menu bar.
On biller Approval, the Maker gets to see the status under Manage Billers. For all the approved billers, the maker gets the option to fetch the bill under the Actions tab.
Clicking on Fetch bill contains all the consumer details related to the selected biller. You will be required to verify the details and select the mode of payment. In addition, you may provide additional details like units consumed, Attach bill copy and remarks if any.
Clicking on Save will book the payment. The approver will be notified for pending approval and will be able to access these bookings by navigating to Pending Approvals>Bill Payments
Once approved, the final approver in the workflow or the payer(if configured) will initiate the payment for the bill payment raised. The payer can also change the payment method at this stage.
On clicking Make Payment, the Confirm Payment screen will require the user to enter the CVV and proceed with the payment.
On successful transaction, payer will be landed onto Transaction Successful screen displaying the summary of the transaction.
On successful settlement of the amount to the biller, the status of the transaction will change to Success on the Bill Payments screen.
